Accessibility Statement
Maison & Co.'s commitment to making our digital experience usable for everyone.
Maison & Co. is committed to providing a digital experience that is accessible to people of all abilities. We believe luxury design should be welcoming to every customer who wants to engage with our brand and our showrooms.
Our Conformance Goal
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.
What We've Done
Steps we have taken to make our Site more accessible include:
- Semantic HTML structure with proper heading hierarchy and landmarks
- Color contrast that meets or exceeds WCAG AA requirements for body text
- Keyboard navigation support throughout the Site, including skip-to-content links
- Descriptive alt text for product imagery and decorative graphics where appropriate
- Form fields with associated labels and clear error messages
- Focus indicators on all interactive elements
- Support for screen readers and assistive technologies
- Responsive layouts that work across desktop, tablet, and mobile devices
- Respect for the user's
prefers-reduced-motionsetting on animated content
Known Limitations
Despite our best efforts, some content on the Site may not yet meet our accessibility goals. Known limitations may include:
- Some product galleries may rely on visual cues that require updates for full screen-reader support
- Embedded third-party content (such as maps or social media) is governed by the accessibility standards of the originating provider
- Older PDF documents in our resource library may not be fully accessible; we are working to remediate these
We are actively working to address these limitations and welcome your feedback.
Assistive Technology Compatibility
Our Site is designed to work with recent versions of:
- JAWS (Windows)
- NVDA (Windows)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
We test the Site with multiple browser-and-screen-reader combinations and address issues as they are identified.
Feedback & Assistance
If you encounter an accessibility barrier on our Site, or if you need help accessing information about a product, please contact us. We are happy to assist:
- Email: accessibility@maisonco.com
- Phone: (855) 211-7830
- Mail: Maison Companies, LLC, 2850 Salzedo St, Coral Gables, FL 33134
We aim to respond to accessibility inquiries within two business days.
Formal Audits
We conduct internal accessibility reviews regularly and engage independent third-party auditors periodically. Information on the most recent audit and our remediation plans is available upon request.
Continuous Improvement
Accessibility is an ongoing commitment, not a one-time project. We train our developers and content creators on accessibility best practices and review every significant Site update for accessibility before release.
Changes to This Statement
We may update this Accessibility Statement as our Site evolves. The "Last reviewed" date reflects the most recent revision.
Questions about this policy? Contact us.